Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. YOUR USE OF THIS SITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS, AND ANY CHANGES TO THESE TERMS AND CONDITIONS AFTER THEY ARE POSTED. DO NOT USE THIS SITE IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS. WE RESERVE THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME, AS WE SEE FIT.

Customer Information

www.cooksquarters.com does not currently rent, sell or otherwise forward your name to other companies. To learn more about how we protect customer information, please see our Privacy Statement.

Pricing, Specifications and Availability

Prices, specifications and availability of products are subject to change without notice. Due to the changing nature of the computer market, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and color.

www.cooksquarters.com orders generate an automatic confirmation e-mail, but the receipt of a confirmation only means that we have received your order, and does not constitute an offer to sell. We may change our pricing, product description or specifications after any confirmation e-mail, but prior to shipment, due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether.

We will notify you of any corrections or changes to your order, and will not complete it until we have your approval. Published prices do not include shipping, sales tax and insurance. We are required by law to collect sales tax on all shipments to the state of Utah.

Refunds

Refunds will be given within 30 days of original purchase date

Guidelines for refunds within 30 days of purchase:

  • You must contact us within 30 days and receive a RMA # prior to shipping your merchandise back and include this # with a copy (keep the original, please) of your receipt.
  • Returns must be in original boxes or wrappers and include all original materials including instruction manuals. Each return will be inspected upon return.
  • Return merchandise must be unused and original box must look new.
  • Returns that do not meet the guidelines will be charged a 20% restocking fee. Despite the restocking fee, we lose money on returned items because of shipping, time, handling, repackaging, item depreciation, card transaction fees, and other costs.
  • The customer is responsible for the return shipping fees, and the original shipping fee will be deducted from any credit. Additionally, if your purchase qualified for "Free Shipping" the actual cost of shipping your item will be deducted from your refund.

Defective Items

All warranties are between the appliance manufacturer and the purchaser. We make no express or implied warranties. The manufacturer is responsible for repairing or correcting any defects during the warranty period. Please review your warranty immediately upon receipt of your appliance.

In the unlikely event of receiving defective equipment, we will replace your unit free of charge during the first week of receiving the item. After 1 week of receiving the product, and not Cook's Quarters assume the responsibility for contacting the manufacturer for repair or replacement and assume the entire cost of all necessary servicing, shipping, or repair required by the manufacturer, for repair or replacement.

Damaged Package

Items damaged in transit should be reported immediately with the carrier that delivered the item (UPS, USPS etc...). Please also notify us by calling 1-800-399-0807.

Cook's Quarters is not responsible for lost or stolen packages. If your package is lost but we have a tracking # confirming delivery to your location then you should report this to the carrier that delivered the item immediately.

Low Price Guarantee!

  • If you find a website with a lower price than Cook's Quarters, we will match their price!
  • The item from our competitor's site must be new, and in stock. No refurbished, Closeout, Auction or Clearance Items.
  • Many of our items include Free Shipping, so we consider TOTAL PRICE, when comparing another website.
  • Occasionally a company will put an item on closeout, and sell them for a loss. Please understand that we can not sell items to you for a loss.
  • To propose a price match either call us at: 1-800-399-0807 or email us at sales@cooksquarters.com. We will need the competitors total price including shipping and the URL of the site where you found the price. Thanks

Payment and Shipping Information

Paying by Credit Card

You may pay by Visa and MasterCard. We do not add any credit card surcharges. Please see our Privacy Statement for more information about your credit card safety.

Shipping

We ship only to locations within the United States by United Parcel Service ("UPS") or United States Postal Service. We can not be responsible for lost or damaged packages. UPS charges include prepaid insurance up to the limits specified by UPS. If your package is sent by UPS and is lost or damaged, you may contact UPS. For your protection, all shipments require a signature at the delivery point. Cook's Quarters reserves the right, at its sole discretion, to cancel any orders submitted for shipment to a freight forwarder or similar entity.

Returns

Return Policy

All returns must comply with the return procedure set forth below, and all returned items must be in new condition, including the original box, packaging, manuals and accessories. No refunds or exchanges are allowed after 30 days from the date of receipt, or if the UPC code has been removed from the packaging.

Return Procedure

To return an item, contact Customer Support at info@cooksquarters.com or 1-800-399-0807 to obtain a Return Authorization (RMA) number. RMA numbers are valid for 30 days from the date of issuance. We are unable to accept returns without an RMA number. All returns must be shipped prepaid.

Trademarks and Copyrights

This site and all materials, images, audio and video clips, information and any other content of whatever nature displayed or transmitted on or over this site ("content"), is the property of Cook's Quarters and/or its licensors and is protected from unauthorized copying and dissemination by copyright law, trademark law, and other intellectual property laws. Any use or modification of the content or any part of the content for any purpose, other than as expressly permitted by there terms and conditions, constitutes an infringement of our copyrights, trademarks and other proprietary rights. You may not reproduce, create derivative works from, republish, upload, post, transmit, use on any other web site or transmit or distribute in any way whatsoever any content from www.cooksquarters.com without our prior written permission. You may, however, download or make one copy of the content for personal, non-commercial home use only, but all copyright and other notices must be left intact. Nothing contained on this site shall be deemed as granting, by implication, estoppel, or otherwise, any license or right to use this site or any content, except as expressly permitted above or with our prior written permission or the permission of any third party that may own the trademark or copyright of content on this site.

Miscellaneous

Links to Third Party Sites

We provide links to third party sites for your convenience. The inclusion of any link does not imply our endorsement of the site. When you link to a third party site, you leave the www.cooksquarters.com site. The linked sites are not under our control and we are not responsible for the content of any linked site or any link contained in a linked site.

Disclaimer of Warranty for Use of the www.cooksquarters.com Site

www.cooksquarters.com provides this site and its contents on an "AS IS" basis. We make no warranty or representation as to this site, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability for Use of the www.cooksquarters.com Site

Cook's Quarters IS NOT RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR ITS CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Cook's Quarters'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED US $1.00.

Governing Law

This site is operated from within the United States. We make no representation that content on this site is legal or appropriate for use from outside the United States. This agreement is governed by and construed in accordance with the laws of the State of Utah, as it is applied to agreements entered into and performed therein. Any action brought to enforce this agreement or matters related to this site will be brought in either the state or federal courts of the State of Utah; provided, however, that we have the right to institute judicial proceedings against anyone in any other jurisdiction to enforce our rights under this agreement through specific performance, injunction, reformation of contract or similar equitable relief. If any provision of this agreement is unenforceable for any reason, that provision will be severed from this agreement and the remaining provisions of this agreement will remain in full force and effect. This agreement constitutes the entire agreement between you and Cook's Quarters concerning your use of this site.

Internet Fraud

In the interest of preventing Internet fraud, Cook's Quarters reserves the right refuse to ship any order that is submitted with an untraceable or free email address, or an invalid telephone number.

Comments and Questions

We appreciate your comments about our site. However, any comments, ideas, suggestions or other communications sent to the site become the sole property of Cook's Quarters, and we may use all such communications in any manner, including reproducing, disclosing and publishing them, without compensation to you. If you have any questions or complaints, please contact us at info@cooksquarters.com.